Customer service and sales strategy evaluating, developing, training and monitoring.
International speaker and consultant, Patrick McGaughey, offers customer service seminar and "The Physics of Customer Service" book for download.
Offers customer service training that focuses on the experience of the front line service provider. Delivered in live as well as multi-media formats.
Products and services designed to improve the way organizations communicate with customers. Offerings include videos, workshops and web-based training.
Customer service training and consultancy.
Video-based training program to inspire positive attitudes in front-line customer service employees.
Provides customer service training that focuses on quality service and customer service, helping organizations become more customer-focused.
Offers customer service and sales skill training programs. Events calendar, and newsletter.
Provides industry standards, certification, training and consulting solutions for customer service, technical support, field service and professional service organizations.
Description of services and seminars offered, online store, discussion forums, articles and tips, news and press releases, and free newsletter.
Principle-based presentations on customer service. Contains profile, topics details, interview and client list. Akron, Ohio.
Offers training covering customer service, sales, leadership, telephone skills.
Communication skills, customer service training, presentation skills seminars, keynotes, coaching, consulting, and articles to improve sales, service, and overall professionalism.
Providing off the shelf and custom-designed training packages on the topic. Profile and contact information.
Customer service and tailored, in-house sales training programs. Company profile, list of partners, and contacts.
Providing both frontline and strategic customer care training for businesses in Ireland. Also personal development courses and psychometric testing.
Delivers training and reporting solutions, organizes mystery customers to evaluate restaurant or pub staff. Also telesales and phone communication training. (Australia)
Keynotes, web based training and seminars designed with an emphasis on customer service improvement.
Customer service and retention training and measurement. Includes testimonials and services.
Telemarketing, customer relationship management (CRM) training and technology sales research solutions. Services, clients and profile.